Submission conditions for beginners

Why PDF? Submitting your files as PDF format has a couple of advantages. First, the document layout remains the same, which keeps the quality at the same level. Also, objects like alineas or pictures will not move in the document. Additionally files as PDF format cannot be modified and will retain fonts and such. This way, you will not be surprised by any errors in your document when you reveice your order.

How do I convert my file to PDF?                                                             
You can easily convert your files in a few different ways to a PDF format:

  • You can convert your files to PDF through all Microsoft Office programs (like Word). The most commonly used option is to save you Word file as PDF. Go to "save as", select PDF as file type and click "save". To be sure that the quality of the prints is at its best, you must select the correct quality settings when converting, which you can find here. or
  • If you work in Pages, go to "Archive" > "Export to" > "PDF". Then you choose quality "Best" or
  • If you work in Open Office, go to "file" > "export as PDF". Select "loss-free compression" (for images), "bookmark export", and continue embedding default fronts. Then click on "export"  or
  • Through this link you can easily convert your file to PDF online. Converting may take a while, or
  • It is also possible to upload your file through our website Our website will automatically convert you file. However, we do recommend to upload files as PDF. When converting -for example, Word to PDF- ratios may change. Tip: Please take a look at the preview (if you go over the preview with your curser, you can zoom in).  
  • Embedding fonts                                                                                                                         
    To make sure nothing in your document will change due to converting, please make sure you embed the used fonts. To do this, go to the Office button. Then select "Word options". Then go to the "Save" tab and check "Save quality when sharing this document", "Embed fonts in file", and click OK. A more extensive explanation can be found here

The sizes we supply at range from 55x85mm (business cards) to B0. You can find the dimensions of the standard sizes here. In addition to the standard formats, also offers customized work. In the ordering process you can specify which demensions you would like your document to have. You should submit your file in the size you would like it to be when finished.

How do you set your file in the right size?

  • For all Microsoft Office programs, this can be found under the "Page Settings" button. When you click here, the following options will be displayed: Margins, Orientation, Format, and Columns. Choose the "size" option and a window will appear to select the desired size. Would you like your document to be a different size than than ones being displayed? No problem! If you choose the last option in the window display, you can determine the size yourself. Creating custom sized Word documents is explained step by step here.
  • Do you work on a Mac computer that does not have Word installed on it? Then you can also customize the dimensions in the Pages program. At the top right of the navigation bar, click "Document". A window will appear with the options "Printer and paper size" and "Page orientation". Under the heading "Printer and page size", select the second bar. Here you can set the desired paper size. Under the heading 'Page orientation', you can optionally choose whether you want the page portrait or landscape.
  • In addition to Word and Pages, you can also easily customize the size using Photoshop or InDesign. In Photoshop, you can change the size under "Image" or "Edit". Then choose the "Transformation" option and finally choose "Scale". Here you can select the desired size.
  • Adobe Indesign: Before you start designing, choose which dimensions you want by clicking on 'document' at the top left. Then choose 'new' and then 'document'. Under the 'document setting' heading you can choose a standard size or enter a different size yourself.

Not the right size?

Files that are not submitted in the ordered size are scaled to the desired size by us. Something you should particularly pay attention to, is the American Letter size. This format is wider and shorter than the normal A4 size. If the ratios are not equal, white edges will appear in the file. This is the case with conversion from Letter size to A4 size. You can check the preview that our website shows you in the ordering process, to see how your document will look after scaling.

To prevent an image or text from 'falling off' the page, you must take into account a distance (text margin) of at least 5 millimeters from the border of the page. This applies to both text and images. Pay attention! This applies to both non-borderless and borderless files.

When printing a binded book a part of the page will disapear in the binding spine and you will have to take into account a greater distance (text margin) of at least 15 mm. This only applies to the inside borders of the pages in your document. Moreover, when designing a document for perfect binding finishing, please keep in mind that adhesively binded books cannot lay completely flat. This means that even when you put your design exactely in het middle of the page, there is a chance that after finishing of the book, your design does not appear as centered. This can also be seen in the preview of your document.   


To adjust or check the margins of your document in Microsoft Word, we listed some useful tips.

In case of a full page design, you will have to choose the "Borderless printing" option. If chosen, the document is printed on a larger sheet of paper and will be cut to the desired size. This will leave your document without any white borders. The preview of your document can provide a lot of information about how your document will look in the end.   

To ensure that the quality of your prints are as good as they can possibly get, it is important that the submitted files have a resolution of 300 DPI (dots per inch). When you don't know how much DPI an image has, try viewing the image at 100% or even 150%. Do you think the image looks acceptable? Then you're good to go and you can order with us. If not? We recommend choosing another image with a higher quality. Unfortunately, we can not improve any image resolutions. 

If you are working with Microsoft Word you can adjust the setttings so that the quality of your document will be maintained after converting to PDF. This is further explained under "Submit your file as PDF format". 

We understand that many people like to design a framework around their document. However, this is often not a very good choice for documents that need to be printed. With frames, there is a high chance that the edges do not become fully proportional and that the prints will look sloppy. Here we explain why and what you can do about it:

Minimalize the shifting of your design
Orders in sizes different from our standard sizes or ordered as "borderless printing" are always printed on larger paper with us and then cut back to the correct format. We also pay a lot of attention to producing and cutting the order. Yet it is not possible for us to cut precisely to 0.4 millimeters and it becomes difficult, especially with very large numbers, to always keep the frames the same size. This is because our paper already has a minimal deviation in size. We can't do anything about this, but we try to pay attention to it as much as possible. This means that there is also a slight shift on the paper that is not visible. However, there may also be a minimal deviation when cutting, together with the minimal deviation when printing, the deviation becomes slightly larger and it may (unfortunately) start to stand out.

What can you do about this?
If our system detects that there is a frame around the document, it is because the border is too thin. This means that a difference can arise and that the edge will not remain the same after cutting. Of course we try to avoid this on all levels as much as possible and to turn it into a beautiful end product! But to make it as beautiful as possible, we recommend not supplying frames smaller than 5 millimeters. Because the narrower the frame, the faster it stands out if something shifts. The submission of a design with frames always remains at your own risk.

The submission of a design with frames always remains at your own risk.

Want to know more about the right print settings in Word?

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  • Cheap & Fast Printing solutions

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