Customer reviews

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From the very beginning, customer feedback has been at the heart of Print&Bind. Over the years, we have optimized our services to ensure the highest level of customer satisfaction. Our materials, ordering options, delivery times, website, and customer service are all carefully tailored to meet our customers' needs. This has resulted in a high rating that we are extremely proud of! Below, you can find all customer reviews, as registered on the independent Trustpilot platform.

5 / 5

Maikel

23 August 2020

As always very happy with the quality…

As always very happy with the quality of my A3 prints with coated finish in full color

5 / 5

Anwesha Dutta

23 August 2020

Great place to print!

This was the first time I placed an order for prints, and I had an amazing experience. I was unsure about some details, so I called them before placing the order, and they were very helpful. They notified me at every stage, from completion of the order, to dispatch. The print quality was amazing, and I’m on my way to placing an order again!

5 / 5

Flo

22 August 2020

Awesome product at a great price

Great quality product, exactly as described. Will order from here again, highly recommend.

5 / 5

Mevr. Y. Vr.

22 August 2020

Very quick and good print service

very quick and good print service. The budget option is always the best for me. Hope this comes back soon in the options.

5 / 5

Nick Mueller

20 August 2020

Fantastic experience. Will be ordering again.

Fantastic experience. Was able to connect to a live customer service representative who answered a quick question, helped me with the website, and ensured that after my order submission my prints were properly submitted and with the right format. Service was fast -- printed the next day, and received at my postal pickup point the day after. Print is top quality.

5 / 5

Sara Persch

20 August 2020

Everything went smoothly

Everything went smoothly, great product! Order number was 439473 Thank you so much Printenbind!

5 / 5

Maaike

18 August 2020

Always a very pleasant experience to…

Always a very pleasant experience to recieve my printed work from printenbind. Quick, cheap and good quiality

5 / 5

CR

16 August 2020

Excellent

Great service, good price. High quality printing and binding. Uploaded pdf at 21.45 Thursday, pickup from 10.00 Friday. Marvellous.

5 / 5

M

14 August 2020

I ordered a few customized postcards…

I ordered a few customized postcards that I needed quite fast. I was really impressed by the delivery timings and the quality of work. Also I was positively impressed as they send notifications about the progress of the order. I will definitely order from them again.

5 / 5

Kokeb Boonk

14 August 2020

I orderd two books but something went…

I orderd two books but something went wrong. I can send the books in again and i got discount for it. I'm thankful for the help en the discount.

5 / 5

Dennis W. Thompson II

14 August 2020

Love it

As always, the experience is prima. I e-mail in my doc, and get it back printed perfectly the next day for a reasonable price. Love it, happy that it is close to my neighborhood.

3 / 5

Luuk

13 August 2020

Excellent customer service, product a bit of a letdown

Excellent customer service! Apparently something went wrong with the uploaded documents, but they gave me a call to check up on things. However, I ordered a small set of 18 custom poker cards, and to be honest I was a bit let down when they arrived; I received 15 of them instead of 18, and the cutting wasn't at the quality I expected (rounded corners were still a bit rough, and one of the cards had about 5-6mm cut off from the top)

5 / 5

Eva Galvanovska

11 August 2020

Very good quality of picture..Bery fast…

Very good quality of picture..Bery fast delivery..Easy to order on website..

4 / 5

Kelsey

10 August 2020

Good service

The customer service was okay, the products were not the quality we expected though. We got a discount code.

5 / 5

Anka

10 August 2020

Great service

Great service. Clear prints instructions, intuitive tool for self creations file, good quality, fast delivery.

5 / 5

Kaatje

09 August 2020

This time they failed AND FIXED WITHOUT HASSLE, very nice book from PDF, swift shipment

This was my second experience after a succesful first one with PrintEnBind. This one was less standard ... a large equipment manual I wanted to have at hand on paper printed with clear chapter-separation and only specific pages in color in order to save printing costs. * PDF A4 size, 216 pages (incl. front/back of book) * Colored tables/illustrations/icons on only a limited number of pages (no real high quality-pictures) Had it printed as a book: * A4 Size * Double-sided, front and back single-sided * Firm 100 gram paper * Black and white with a few manually selected pages in color * Seperation sheet ("scheidingsvel") added manually before the first page of each chapter (also lets each chapter start at page on right side) * Wire-o binding (metal spiral black) * Front printed + transparant (this uses 350 gram paper and adds an extra plastic sheet at the front) * Back white + transparant, and back printed (uses 350 gram paper, transparant adds an extra plastic sheet at the back) * Round corners * Default document check * Shipment via post (not urgent) Ordered on Sunday, arrived on next Tuesday (first print, reprint on Thursday). Since the website did not allow for a preview to be shown (for unclear reasons) I was not able to check the final result I could expect. So I double checked the separations sheets positions and pages to print in color twice. At arrival I checked the book and found the separation sheets (they are a kind of cyan color) inserted at the right position, however several of the pages I ordered color printing for were printed in black and white only. Contacted PrintEnBind about this matter via website-chat (which they respond to very fast) and they also came to the conlusion that my order was specified as it should be but that the printing process didn't run like ordered. They immmediately offered me a reprint which I received an e-mail for and should be able to receive by post next day. Since I did not receive an e-mail of shipment that evening I checked the status of the reprint and found it was on hold internally at PrintEnBind for some reason. So next day I contected them via chat again and they explained that the process of printing seemed to fail on combining the adding of separation sheets (which they had as a new service) and color printing of specific pages in a single print. However at the end of the day they had the book reprinted and shipped as I was informed of via e-mail. Next day I received the book and indeed it was now fully printed as ordered and as a kind of apology a discount-code was given for an extra Euro 7,50 off at a next order (and I now had the first print as an extra copy of the manual I could spoil with writing remarks in). So PrintEnBind failed at first but did fix things fully to my expectations and without a hassle. That's the kind of companies I like to do business with. And also this time the 100 gram paper was surprisingly good quality. Due to the plastic cover sheets and rounded edges I have a printed manual that is "every day use" proof.

5 / 5

Kaatje

07 August 2020

Clear (web)instructions, very nice booklet from PDF, swift shipment

Had a small equipment manual I wanted to have at hand on paper within a few days (urgently): * PDF A5 size, 107 pages (incl. front/back of book * Including colored tables/illustrations (no real high quality-pictures) Had it printed as a book: * A5 Size * Double-sided, front and back single-sided * Firm 100 gram paper * Full color * Wire-o binding (metal spiral black) * Front printed + transparant (this uses 350 gram paper and adds an extra plastic sheet at the front, very nice for frequently used manual) * Back white + transparant, and back printed (uses 350 gram paper, transparant adds an extra plastic sheet at the back, very nice for frequently used manual) * Round corners * Default document check (web-preview was accurate) * Shipment via post * Urgent Ordered on Friday, arrived on the day after, Saturday. So PrintEnBind did what they promissed, in time, booklet fully as ordered, very good quality (printing and binding). The 100 gram paper was surprisingly good quality, surface feels much smoother than plain A4 printer-paper does. I am very happy and now have the manual with me on a daily basis (hate to read equipment manuals from screens).

4 / 5

Yvonne van der Bijl

07 August 2020

Wonderful little book

Wonderful little book with solid paper, a strong spine and a good mat jacket. Only the photographs are sometimes a little bit dark.

5 / 5

Annadrawsstuff

06 August 2020

Printenbind offers affordable printing…

Printenbind offers affordable printing with great customer service! I've had some issues with orders in the past, but they are always remedied immediately after contacting them. I have been a customer of theirs for years and I will continue to recommend their services to others.

5 / 5

Sylven

04 August 2020

Excellent quality products AND service

I ordered a 470-page A4 booklet. The quality was great and the assortment of papers to choose was large and high-caliber. There were 2 chapters I forgot to add to my order, but the ladies from service were kind enough to add them to my order without extra cost. Thank you for the great service!

5 / 5

Tina

04 August 2020

Great customer service, and fast

I made a mistake with my order, and customer service handled it excellently and fast. Also, the delivery is quick and process time is quick.

5 / 5

Rosa

01 August 2020

Good quality, fast shipping

Fast delivery and good value. Considered other print services but decided to choose for printenbind.nl because of the very nice price, quality and fast delivery (compared to other print services).

5 / 5

Valentina Martin

30 July 2020

Amazing work

The treatment and delivery time was excellent and the printing quality is impressive 100% recommended

5 / 5

yentel

29 July 2020

I'm very happy with my latest order

I'm very happy with my latest order! My order got printed really fast and the quality is great. I received my prints carefully packed so no damage could be done during transport.

5 / 5

Hansepans

26 July 2020

Great service!!

Very kind employees! There was made a slight mistake, caused because both parties were not paying sufficient attention. They gave great customer service. I ordered something and within 1 day it was delivered! Amazing!

5 / 5

Mariposa Libre

25 July 2020

Great experience

Great experience, easy to submit information on the website, they keep you inform on the process, and deliver in the promised time frame.

5 / 5

laura c.

25 July 2020

Fast, affordable, good quality and excellent customer support

I am a business owner at the beginning of the road. I print here everything related to my business because they offer good quality for a good price, fast delivery, and an excellent customer support. Good for small or big businesses, and for individuals who have a lot of things to print. :)

5 / 5

Barbara Bie?kowska

22 July 2020

Great service and quality for the fair price

I was really happy with the service and the quality of the products I have ordered.

5 / 5

Coen

21 July 2020

Have been ordering from Printenbind for…

Have been ordering from Printenbind for roughly 3 years. Always delivering on time and with great quality. Never disappoints.

5 / 5

Pawel Bialkowski

17 July 2020

Really good quality printing

Really good quality printing. Fast delivery and good customer service. I've been ordering from printenbind.nl for almost 2 years now and always had a good experience. They are affordable and they have a wide variety of products. Highly recommended to all, small and big, businesses

5 / 5

Camilo Rachello

15 July 2020

The prints were outstanding

The prints were outstanding. The customer service flawless. Fast shipping, no mistakes, high quality! My new printing company here in the netherlands. Fully recommended!

5 / 5

P. Breukels

15 July 2020

Professional looking print job

Quite easy to make the concept for the print order. Printed result of the concept looked fantastic. Rather quick delivery, very well packed. Not expensive, worth the costs!

5 / 5

Michelle Piergoelam

08 July 2020

Fast and good service

Fast and good service! Easy to see how it will look when its printed. Plus a photo when it's done to make you excited to get the package.

5 / 5

Julia

08 July 2020

Great thesis print

I wanted to print my thesis on good quality paper and they did a great job! Very happy with the outcome.

5 / 5

Alvina Li

08 July 2020

I have very good experience with printing postcards

I have very good experience with Printenbind. It is professional and quick. After ordering some postcards, and I would like to order more. When I received the email notifications, it is with a picture of the employee. You can see your print is well cared.

5 / 5

Janne

05 July 2020

Everything is good

Everything is good. All the products I bought were always very nice and the employers are very nice to me as a client.

4 / 5

Nieuw Pom Lai

05 July 2020

Fast and paper quality is very good

Fast and paper quality is very good. Only a bit bad quality pictures printed.

5 / 5

Rizwan Khan

04 July 2020

Super fast delivery and quality…

Super fast delivery and quality stickers! Will order again soon! Also friendly and helpfull staff!

4 / 5

Jowita

03 July 2020

Received prints as requested

Received prints as requested. Service was fast. I thought that print would be bigger but this is my mistake. I will order again

5 / 5

Camilo

03 July 2020

AMAZING SERVICE

AMAZING SERVICE. The prints were TOP!!!! The price also very reasonable, but I was surprised by the quality, Definitely, gonna keep printing here. The delivery was on time and the customer service is FLAWLESS. I made a mistake with one of my files, and they help me super efficiently to fix it and print it on time before the shipping. HIGHLY RECOMMENDED!!!

5 / 5

Lushy Candles

02 July 2020

Excellent quality and speed

The printing quality is amazing and they process the work really quickly. With urgent orders outside Amsterdam in my experience choosing a PostNL pick up point is the fastest option, like that I could collect the next morning which is fantastic. House delivery took more but that's on PostNL.

5 / 5

Jaimy

02 July 2020

Truly the best copyshop there is

Truly the best copyshop there is, and most importantly they are all extremely helpful and kind. Service is quick, quality is always perfect and you can customize pretty much everything so the possibilities are endless - unlike some other copyshops.

5 / 5

Eva V Zeggeren

02 July 2020

Trustworthy service & product

Have had several good experiences now with printing out posters and cards. The online program works great and the quality of the prints (colours, frame, clearness) is always as good as expected. The solid packaging of the prints when picking it up shows once more how much care goes into every order. Very happy with this service, and all that for an amazingly low price!

5 / 5

Car Visser

02 July 2020

What you see is what you get

The magazine was exactly printed as it showed on the screen, good quality and quick delivery

5 / 5

Clara Verhoeven

02 July 2020

Very easy to order your documents

Very easy to order your documents, and with an excellent service. They even send pictures per document they have finished, so you immediately have an idea of how your order looks like.

5 / 5

Marijke

26 June 2020

Happy with my birth announcement

Easy to upload my files and the printed version of the birth announcement was exactly as we wanted.

5 / 5

Luca Van de Laar

26 June 2020

Recommended!

Good service! You can really easy make a design you want to print on the website. The sending is fast. And the prints are a really good quality, I would definitely order again at PrintenBind. The price is also good quality ratio.

5 / 5

Dolores Hilhorst

25 June 2020

'Tijdschrift' looks great!

I have ordered other types of printwork at printenbind.nl before (binded reports, loose stickers), but this was the first time I ordered a 'Tijdschrift' (magazine) type document. The web-interface made it really straightforward and easy, and the printed results look exactly as I expected (nice print quality, nice finishing and nicely cut). There was some slight 'shifting' visible between the different pages in the same spread (about a mm), but printenbind.nl mentions this in the submission conditions, so no big surprises there. In summary: I'm happy with the results! :)

5 / 5

Birgit

22 June 2020

At first the lady seemed to be bothered…

At first the lady seemed to be bothered by all the questions and not interested at all to help. But then Stanley came to the rescue! The colors on the prints were a lot darker than I had in mind. Stanley understood that expectations were not met and made some test prints until the colors were right, he even printed some extra for free! Thank you Stanley!

5 / 5

E

22 June 2020

Print and bind is an excellent printing…

Print and bind is an excellent printing service. Very nice quality and good pricing. Very highly recommended!

5 / 5

Stacy Roberts

21 June 2020

I have no complaints what so ever

i have no complaints what so ever. their customer service was very helpful and the pricing for stickers are decent. delivery came on time and i was very satisfied!!