Customer reviews

  1. Home
  2. Customer reviews

From the very beginning, customer feedback has been at the heart of Print&Bind. Over the years, we have optimized our services to ensure the highest level of customer satisfaction. Our materials, ordering options, delivery times, website, and customer service are all carefully tailored to meet our customers' needs. This has resulted in a high rating that we are extremely proud of! Below, you can find all customer reviews, as registered on the independent Trustpilot platform.

5 / 5

mrkl22

06 February 2021

Top quality book print as always

Top quality book print as always! I'm pleasantly surprised at how great it turned out to be! Very Happy.

4 / 5

Noah van Broekhoven

05 February 2021

Good product, communication and delivery excellent

I ordered a reader and I am really happy about the product I received and the communication and delivery. My previous reader which I also ordered at Printenbind had quite some printing errors which they missed in the final check. I was a bit disappointed then, but this time I am really happy with the product!

5 / 5

fred

02 February 2021

WE have been waiting our order for 5…

WE have been waiting our order for 5 days, even though the order was urgent, but overall were happy how everything worked out

5 / 5

Jian Zhang

31 January 2021

Convenient and High-Quality Printing Service

The printing service of printenbind.nl is convenient and fast with reasonable prices!

5 / 5

Ron

31 January 2021

Great quality prints

Great quality prints. I also really appreciate the new glossier 350 grams paper (compared to prints I made in 2020). The delivery was timely, and it's really nice to be able to see the steady progress of the various different documents I asked to be printed. I also asked for single sided, double sided, colour and B&W prints on various kinds of paper, and everything was done exactly as asked (no mix-ups).

5 / 5

KirbyB

28 January 2021

A great experience

A great experience: the website is very user-friendly and offers many options. It's so easy to order exactly what I want! Everything is well packaged and shipped quickly. I will use this company for all my printing.

5 / 5

Amber

27 January 2021

100% satisfied

I am very happy with the product I ordered. I had different possibilities to design my portfolio in the way I wanted. The final result looks gorgeous and it arrived within two days. I should definately recommend printenbind.nl

5 / 5

Jordutch

27 January 2021

Toppie!

Hele goede en snelle service! De kwaliteit van het geprint product is ook erg goed. Ook word het snel verzonden. Ik ben er tevreden mee! - Very good and fast service. The quality of the printed product is very good as well. Fast delivering. I’m happy with it!

5 / 5

Clara Verhoeven

25 January 2021

I am very satisfied with the quality…

I am very satisfied with the quality provided from printenbind. The website is easy to use, service is quick and printing quality is great, for a cheap price.

5 / 5

Wietze Lei

21 January 2021

I use the services Print en Bind for checklists in airplanes

I use the services Print en Bind for a few years now, and I am always happy. Very usefull are the never tear reports for making checklist in aircraft. They indeed never tear apart.

5 / 5

Dirk

20 January 2021

Satisfied

I'm very satisfied with the good quality of the cards and postcards and the (extra) service of Printenbind.

4 / 5

Kiki Stephany

20 January 2021

It is always a pleasure to work with…

It is always a pleasure to work with print en bind. My first experience with Christmas.

5 / 5

Tamim Kbarh

18 January 2021

I use Printenbind since 2019

I use Printenbind since 2019, they have amazing and great service, it's very fast and high quality, you can choose your size and paper in the dashboard and after 10 hours your materials ready to pickup.

5 / 5

CarolinaCF

16 January 2021

The software in the webpage is really…

The software in the webpage is really good and I had several conversations by chat with great atenttion.

5 / 5

Rizwan Khan

16 January 2021

Even during the lockdown it is possible…

Even during the lockdown it is possible to make orders and get fast possibilities that my order is ready for pickup! Also there are multiple pickup points in town so you decide which one is the closest one! Great service like usual.

5 / 5

Mehdi C

16 January 2021

Fast reliable quality – stickers for snowboard

Fast reliable quality with good service. I ordered stickers next-day delivery. Put the stickers on my snowboard. They stick well even in the snow and cold. After 2 weeks snowboarding they're still perfect. The team also helped me change one incorrect file before printing. Appreciated that!

3 / 5

deborah

14 January 2021

Good quality, appreciate the option to get free samples

products were all printed in good quality and for one I recieved a sample, which is really great that they're offering that option. only thing that bothers me a little bit is that for the stickers (cut out per piece) they don't use the bleed for the border, even tho I requested it. I wouldn't mind if I use them for personal use, but as I sell them it doesn't really look good, when the border is half printed, half empty.

5 / 5

mrkl22

11 January 2021

I can always rely on the service of…

I can always rely on the service of printenbind.nl for top quality print, fast delivery and kind customer service. Thank you!

5 / 5

Murray Walters

09 January 2021

Amazing Service

I am really happy with your services! The website is brilliant, the online customer service is unbelievably fast and efficient and I couldn't be happier with the final product :) 10/10!!

5 / 5

mrkl22

08 January 2021

Great service as usual and the best…

Great service as usual and the best customer experience I have with printing! Thank yoU!

5 / 5

Meagan S

05 January 2021

Very happy that despite the covid…

Very happy that despite the covid measures, I was still able to pick it up at a pickup location in Amsterdam, without any delay. The quality is very good and it's very nice to receive updates with pictures of my order.

5 / 5

Abdel - AAK PROCONSULT

05 January 2021

Amazing experience of highly a…

Amazing experience of highly a motivated and professional team. When i came to pick my order, I had made a mistake in the content , they were able to find a solution withing an hour on a sunday!!! very impressed

4 / 5

Cynthia

04 January 2021

Excellent customer service despite defects on prints

Ordering for the second time. Products were sent on time. Although some of the prints have ink stain, the customer service was great. They responded promptly and are re-sending new prints to me in two days.

5 / 5

nt

03 January 2021

I ordered a set of custom made cards to…

I ordered a set of custom made cards to wish everyone dear to me a happy new year. It was very easy to navigate the site and the customer service was great. I loved it when they took a picture after printing! I will definitely be ordering again in the near future. Thank you printenbind.nl!

5 / 5

BA

02 January 2021

Very good!!

i like the service a lot! it was very fast. i liked that you send a picture when it was printed that was a nice touch.

5 / 5

Wesley

01 January 2021

Boardgame cards

Ordered a set of custom made cards to augment a boardgame, on thicker paper to match the orignal cards. Very easy to navigate website, with tons of options and lots of information. Pleasantly surprised by the fast production and delivery time (2 days), I even got a photograph sent after printing! Step-by-step updates on my order throughout the entire process. In retrospect I made some amateur mistakes for printing professional cards. The information is covered on the website (e.g.: CMYK printing) but I didn't heed it. I will definitly be ordering another batch of cards in the near future. Thank you printenbind.nl!

4 / 5

Martijn Moret

30 December 2020

Expectations

On the website they have very broad scala of options how you want you file edited. The only littel backlash had to do with the time between placing the order and receivement. On the other hand, they use high standards on quality and intregity. Also, the prices are very acceptable for what you get. Overall, i surely would recommendate this company when you're keen on quality.

5 / 5

Vincent Mars

28 December 2020

Second time Ordering, Still great!

For the second time I orderd at Print en Bind. The website helps you thrue the proces well. Everything is very clear and easy to use. After confirming and paying for your order, every step goes very smoothly and will be confirmed by email. My printings were packed well and delivered with no damage.

5 / 5

Claudia Gristwood

26 December 2020

Great service

Great customer service! Initially, the upload of my pdf did not work on the website. However, I was quickly contacted by a member of the team and the issue was resolved. I then received a photo of my order before it was shipped! This was a nice touch, an opportunity to see if anything was obviously wrong with the prints, which there wasn't. Fast service, high quality, great prices!

5 / 5

Rizwan Khan

24 December 2020

Even during lockdown their service is…

Even during lockdown their service is fast like always, made an order on saturday and i could pick it up on monday already! 5/5

4 / 5

Cynthia

20 December 2020

Quick printing services

Easy ordering process with loads of options. Friendly and honest reminder with the delivery expectation (i.e. delay during Christmas)

5 / 5

ddz dezutter

19 December 2020

We are extremely happy about the service

We are very happy about the service. Clear website and instructions to upload text. Clear list of options. The handling is very smooth and the user is posted about every step in the process. Shipping is also excellent. The printed result has great quality. Once, a mistake had taken place in the binding. This was immediately rectified at no cost and with an apology voucher. Just great!

4 / 5

Daphne Govaerts

18 December 2020

Great service

The website was kind of confusing at first, but that isn't really the websites fault, it could be mine. I love the picture that was send to me of how the prints where printed, what they looked like. everyting went well, i got them and they looked great!

5 / 5

Priscilla Martes

18 December 2020

Great service !!

Great service !!! Whenever it comes to printing something I always think on Print en bind first! Excellent and fast service! Friendly staff.

5 / 5

Flo

17 December 2020

Great experience once again

Great experience once again, on time with quick respond to any questions I had about the process.

4 / 5

Ivana

15 December 2020

Fast delivery, good product

Fast delivery, stickers are as I wanted them to be. God quality and no surprises. I'll order again here!

5 / 5

Esther Bos

15 December 2020

I've used print end bind a lot in the…

I've used print end bind a lot in the past years. They always deliver nice work and are very helpfull when think do accidently go wrong.

5 / 5

Rita Achour

14 December 2020

It offers quality products at a really…

It offers quality products at a really reasonable price, the customer service is very helpful as well

5 / 5

Apolline

14 December 2020

Best printing company!

We ordered twice flyers and their quality is great! It came on time by post and if you have any questions the customer service is very professional and efficient! Our favourite :)

5 / 5

Bente

12 December 2020

Happy :)

I designed my own christmascards. I ordered them at your site and I'm very happy with the result! The order came 1 day to late, but I think that's the fault from the post office. And there is 1 fault in my design, but your site did a good job!

5 / 5

Fabienne van Leiden - BZTRS Ag

10 December 2020

Very good and fast service

Very good and fast service! Very transparent pricing and high quality delivery.

5 / 5

Himanshu Shah

10 December 2020

Great experience with the order

Great experience with the order. Quality of printing was excellent and combined with prompt delivery in less than 24 hours, was great. Will certainly provide repeat business and recommend to others!

5 / 5

Jan Visser

08 December 2020

Perfect will use them again.

Used Print en Bind several times and the result was always meeting my high expectations. All print work was delivered timely. Hope they are able to keep this high quality level.

3 / 5

Cristina

07 December 2020

Last order was disappointed

Last order was disappointed. I found difficult to maker orders with several pages. website should indicate in different way when an upload needs review. There is an extra service ( with cost) for extended review however general checks should be always done to ensure the prints are correct before sending. it is true that once you get an issue the team is willing to help however we suffered delays because of that.

5 / 5

Sara

07 December 2020

I ordered 2 books and 2 notebooks in…

I ordered 2 books and 2 notebooks in PaperWise paper and everything came out amazing as always.

5 / 5

KirbyB

06 December 2020

Checks all boxes

Great prices, easy to use website, shipped quickly, and excellent quality. Will order from here again.

5 / 5

Martu

06 December 2020

Hands down best printers in Amsterdam

Hands down best printers in Amsterdam. Great quality and kind service, I am super happy with it. Thank you to the employees!

5 / 5

Omii

06 December 2020

Good!

I’ve been using print en bind for about 2 months now and I’m satisfied with the service... website looked a bit overwhelming to me in the beginning but if you read properly then all will be fine. I also used their chat for a question and was answered within a few minutes.

5 / 5

Andrew Mende

05 December 2020

Excellent experience, please make extra packaging an option

Printenbind provides excellent service, I can totally recommend it. What I would like to ask is to make the excessive extra package an option, which I can refuse. One of the reasons why I decided not to buy printer for my home office and become a client of printenbind is that I believe this is a more eco-conscious choice for occasional uses. But when I receive a simple document wrapped in extra cardboard and plastic, I feel that this goal is compromised. I understand that sometimes extra protection is necessary, so I suggest to make it an option. I believe that in most cases the post envelopes provides enough protection.

5 / 5

SerendipityDest

04 December 2020

Fast and great quality

Fast and great quality. I love their service! I will keep on ordering for more pdf books to be printed here :)

4 / 5

Olga Perevalova

03 December 2020

Christmas postcards

Hi, thank you for your service. I m very happy with the result. Only one thing I don't satisfy, postcards are not enough glossy. And it would be nice if I don't need to cut white lines or change picture's size, better if it is automatically in the website. The rest is fine. Thank you.

5 / 5

Conor Bergin

03 December 2020

Good Print Quality and Quick Delivery

I am happy with this service as it was a quick and easy way to make a custom Christmas card. Would recommend, and order from them again!

3 / 5

Alžbeta Jurkemíková

03 December 2020

Speed delivery is just an expensive normal time delivery.

I ordered business cards with extra fee for speed delivery, but didn't receive them on time. So I payed extra for no extra service. The quality of the business cards is very good.

4 / 5

Parla Yüksel

02 December 2020

My order was okay

My order was okay. There were a few points I didn't enjoy as much: the square cards are ordered did not allign when folded (it already is an issue with A6 too but it was negligible, now it was more difference in between). One side was longer and most of them sticked out also from the top. Secondly, the preview could be better in the website or guidelines on what kind of resolution is needed (if too big maybe less quality?) since some parts were kindof pixelated (not their fault but i couldn't see beforehand). Also, square envelopes were stuck from inside, which I had to release to sides by hand before putting in the cards. Lastly, the loose tryout cards on top created a line on some of the cards because of pressing in the middle.

4 / 5

Robin Reuvekamp

30 November 2020

Cutting edge without cutting corners!

A nice website with lots of useful features even after u order. Open and direct about prices and also cheap! They did warn about the margins on cutting the business cards when using a frame border however I didn't listen and now I do have cards with different edge thickness on different sides. But i am still happy with the end result!

3 / 5

Valentina

30 November 2020

Delayed order

It said my order will arrive on Saturday. Then I came to pick it up on Monday and it wasn't there. When I called them they said they don't know what went wrong. Now I got another notification that it's ready to pick up. The girl on the phone was very nice and my order was not urgent so it's fine for me this time.