Customer service

Our customer service is happy to answer all your questions. Whether it is about submitting files, the quality of your order or anything else. During office hours from Monday to Saturday we can be reached by telephone. On Sundays and in the evening you can send us an email. As an additional service, we also have chat opportunities during office hours. For a quick question or maybe a comprehensive personal answer, you reach us through this chat.


Quick delivery

We try to deliver your package as soon as possible. We use PostNL that will deliver your order at home or will make use of pick-up points where you can pick it up from 8.30 a.m.  You can also choose to pick up your order at our own location on the Kabelweg in Amsterdam. If you want to make use of an even faster delivery, when ordering please choose for an urgent order. This gives your order priority over others, and we accelerate delivery. 

Tracking your order

With your personal order number, you can always track your order at any time. You can clearly see in which part of the production process we are with your order. For major status updates, you will automatically receive a message by email or text message. On our website you can register as a customer, so you do not have to fill in your information every single time you place an order. It is very handy and fast: just as we like to see it at!

  • Verzending naar België sneller en goedkoper

    Published on 23 March 2018

    Sinds kort is de levertijd naar België versneld. Dit is veranderd van twee dagen naar een dag. Hiermee is de levertijd gehalveerd! Door deze snelle levering kunnen wij onze spoedservice aan een grote doelgroep bieden.

  • Nu ook op zondag open!

    Published on 15 February 2018


  • Omslagen met beschermende & glanzende coating

    Published on 30 August 2017

    Onze printers hebben veel nieuwe opties waaronder een extra coatinglaag. Deze coatinglaag is een glanzende transparante laag die wordt aangebracht op de cover van garenloos boekjes. Dit zorgt voor een mooie uitstraling en zorgt voor extra stevigheid van de cover.

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  • Excellent customer service.

    Published on 19 March 2018 by Anoniem

    Excellent customer service. I used the service for the hardcopy versions of my master thesis. We emailed back and forth about some tables that did not fit on the page and I could sent multiple new files. The customer service assessed e...

  • Perfect

    Published on 05 January 2018 by Leny Dörner ev Vervoort

    Perfect. Snelle levering.

  • recomended

    Published on 30 November 2017 by Masha

    Fast, reliable and good prices

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