Service

Customer service

Our customer service is happy to answer all your questions. Whether it is about submitting files, the quality of your order or anything else. During office hours from Monday to Saturday we can be reached by telephone. On Sundays and in the evening you can send us an email. As an additional service, we also have chat opportunities during office hours. For a quick question or maybe a comprehensive personal answer, you reach us through this chat.

 

Quick delivery

We try to deliver your package as soon as possible. We use PostNL that will deliver your order at home or will make use of pick-up points where you can pick it up from 8.30 a.m.  You can also choose to pick up your order at our own location on the Kabelweg in Amsterdam. If you want to make use of an even faster delivery, when ordering please choose for an urgent order. This gives your order priority over others, and we accelerate delivery. 

Tracking your order

With your personal order number, you can always track your order at any time. You can clearly see in which part of the production process we are with your order. For major status updates, you will automatically receive a message by email or text message. On our website you can register as a customer, so you do not have to fill in your information every single time you place an order. It is very handy and fast: just as we like to see it at Printenbind.nl!

  • round corners

    Published on 11 August 2017

    Om uw product een andere uitstraling te geven dan de standaard producten hebben wij een nieuwe optie toegevoegd aan de afwerking.

  • Korte zijde garenloos

    Published on 25 July 2017

    It is now possible to bind your books yarn-free on the short side!

  • Welkom op de nieuwe website!

    Published on 26 April 2017

    Since we're always trying try to innovate and improve, we have worked hard on a new site. We have listened carefully to our customers, and have looked at optimizing the ordering process. Therefore, we would like to introduce you to our new, improved website today!

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