Service

Customer service

Our customer service is happy to answer all your questions. Whether it is about submitting files, the quality of your order or anything else. During office hours from Monday to Saturday we can be reached by telephone. On Sundays and in the evening you can send us an email. As an additional service, we also have chat opportunities during office hours. For a quick question or maybe a comprehensive personal answer, you reach us through this chat.

 

Quick delivery

We try to deliver your package as soon as possible. We use PostNL that will deliver your order at home or will make use of pick-up points where you can pick it up from 8.30 a.m.  You can also choose to pick up your order at our own location on the Kabelweg in Amsterdam. If you want to make use of an even faster delivery, when ordering please choose for an urgent order. This gives your order priority over others, and we accelerate delivery. 

Tracking your order

With your personal order number, you can always track your order at any time. You can clearly see in which part of the production process we are with your order. For major status updates, you will automatically receive a message by email or text message. On our website you can register as a customer, so you do not have to fill in your information every single time you place an order. It is very handy and fast: just as we like to see it at Printenbind.nl!

  • Betalingskorting bij iDEAL aangepast

    Published on 12 September 2018

    De betalingskorting bij iDEAL betalingen is iets verlaagd, van 3% naar 2%.

  • Paperwise ecologisch papier

    Published on 18 August 2018

    Ons 80 grams papier (A4 formaat) hebben wij gewijzigd naar een nieuwe soort. Deze papiersoort is net als ons oude papier 80 grams, maar is gemaakt van landbouwafval. Door het gebruiken van landbouwafval is de papiersoort zeer ecologisch wat resulteert in een minder grote impact op het milieu op de lange termijn.

  • Nieuwe leverwijze "zeker"

    Published on 05 June 2018

    Sinds kort hebben wij een extra leverwijze geïntroduceerd. Deze leverwijze zorgt ervoor dat er nog meer zekerheid is dat uw bestelling op tijd geleverd wordt.

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  • Good copyshop.

    Published on 07 August 2018 by magda

    Good copyshop. I will definitely try again.

  • Highly recommended!

    Published on 07 April 2018 by Noud

    Very good service! Were extremely helpful with printing my graduation thesis. When the postorder company lost my package, they offered to print several extra copies.

  • More then I ever expected.

    Published on 05 April 2018 by Floris koek

    Great Service, a good price and delivers what it promises; absolutely recommended!

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