Submission for the expert

Your computer display uses three color lights to define all other colors: the RGB color scheme (Red, Green and Blue). However, printers do not work with color lights but with ink or toner. That's why we make use of the CMYK composition (Cyaan, Magenta, Yellow and Black).  

Many of the web-based images are made in RGB and thus do not meet the printer's requirements. The risk of submitting an RGB file, is that images are less 'color popping' than when you see them on your computerscreen. Also, RGB colors can be made very clear and bright which is a lot less clear and bright for CMYK unfortunately. In order to minimize the differences in color between your file and the actual prints, it therefore is important that your file is made with CMYK colors. If you make your document in CMYK, the colors will be most accurate with the colors on your screen. Do make sure that the colors you see on your screen are not a guarantee of the colors that will eventually be printer on paper by us. At, all printer are calibrated every single day, so that the colors are transferred as much as possible from screen to paper. 

Adobe users can convert files to CMYK as follows: If your file has already been created, choose to convert the RGB colors to CMYK colors. To do this, export your file to PDF / X-1a: 2001 with the 'Fogra 37' profile. This profile ensures the best possible transfer of RGB to CMYK. If your file has not yet been created, choose the CYMK profile before you start designing. 

It is not necessary to apply bleed or cropmarks to your document, but we do recommend this when you are submitting a document that is bordeless. The best thing to do, is to submit a document with a bleed of at least 3 mm with cropmarks. Placing cropmarks without bleed is not recommended. If it's the case that you want a borderless print but are not able to place bleed, we will enlarge the document a fraction to get some bleed. 

It's possible that your document contains images or objects that are partially transparent, which we call transparencies. These transparencies are usually not visible in your file, but can not be handled correctly by the printer. This looks as follows:
Faulty flattening

Good flattening

It is therefore important that you remove any transparencies by flattening your files. Here's how to do this: In Illustrator you can flatten transparancies directly by using the "Smoothness transparency" option under "Object."In InDesign, do this as follows: Create a new profile under the 'Edit' tab. Choose what kind of resolution you want (high resolution), click on "new" and name your file. Then set the 'Grid / vector balance' from 100% to 75%. Then check the bottom box "Compressing Complex Regions". The other options are fine, so now you can confirm the settings by clicking OK. Then export your design to PDF and choose from the PDF menu at the top of the PDF / X-1a: 2001 preset. Choose from the "Advanced" menu on the left side "Transparency smoothing" for the newly created ' smoother' . 

If you have designed a font yourself or the font you used is not a default font, then it may be that when we print the document, a different font is used than the one you chose. Unfortunately, you can not check at home if this will be the case. Therefore, make sure to always add the font to your PDF. You can choose the "Optimize for Publish and Print" option while saving your Word file, and then check "Complies with ISO 19005-1 (PDF / A)." If you save your work from an Adobe program, choose the option 'PDF / X-1a; 2001'. In this way, the font will automatically be attached when this setting is chosen. When ordering a poster, consider saving your text as contours. This can be done in Illustrator or in Indesign by selecting "Text" in the menu and then "Creating contours. Save this file under a different name, as the text can not be modified after making contours.

The attractiveness of a book really stands or falls with the cover is has since it's the first thing you see. When you decide to choose for a yarn-free binding method, you can submit loose pages to print the cover. With this option, the bookback remains unprinted and will therefore be white. If you do not want een white bookback but want de cover to be fully printed, you can also submit an spread document. This spread document will contain the frontcover, back, and backcover. If you also want the cover to be printed on the inside, that's possible. In this case, the inside should be placed on the left side of the back. The outside should be placed on the right side so when you flip the cover around, everything is in the right order. 

The width of the spread must be twice the width of the page + width of the bookback.The width of the print is shown in the delivery conditions when uploading your file. The thickness is calculated by multiplying the number of pages and the thickness of the paper and can be found under delivery conditions under Size - Cover. There you can also find all the information you need to place your order. 

The color black in your document is not always the same color black our printers print. Default black in the CMYK color palette has the values: C0 M0 Y0 K100.  However, this colow often shows a dark gray color on the actual prints. In order to get a large area in a deep black color, it is important that other values are given to the kind of black you use.The C70 M50 Y30 K100 values for black are more suitable for filling in large areas.  For lines or text, we recommend that you use standard black. 

When ordering a magazine or brochure it is always important that the total number of pages is a multiple of 4, so it can be printed double-sided and there are no white pages in your brochure. In case the number of pages of your uploaded file is not divisible by 4, we will complete the file with white pages as shown in the preview. Please, do not submit any spread, but loose pages. Our system automatically places the pages in the correct order. Also in the case of magazines, if a file is borderless, we will enlarge the design a fraction and cut it nicely to the desired size. If you do not want your document to be scaled by us, deliver the document with bleed and cropmarks. 

Be careful with designs that run over two consecutive pages. There is a great chance that your design will not completely match in the middle of the two pages. The best thing to do is to avoid the use of this type of design as much as possible, or to accept that a small shift can take place.

Our system automatically puts the pages of your file in the correct order. When you submit your file in spreads, the sequence of your file will no longer be correct and errors may occur this way. Are you not completely sure if the page order of your file will be OK when submitting seperate pages? The preview in the order form will show you exactly what the final result will look like.  

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